*All shipping charges include handling, order processing, item selection, packaging and transportation of items.

**Total delivery time includes processing and carrier transit time. Business days do not include Saturdays, Sundays, or holidays.

Standard

Our Standard Shipping combines the capabilities of UPS, USPS, and several regional carriers to deliver packages to you more efficiently.

This allows packages to arrive on Saturday as well as any other business day. Tracking is available through our website or your confirmation or shipment emails, and will indicate the estimated delivery date.

This shipping method is available for shipments to the contiguous U/S states, Alaska, Hawaii, U/S Territories, PO Boxes and APO/FPO addresses. Shipping outside the contiguous U/S states may experience longer transit times.

Processing Time

Orders placed after the cutoff time will deliver the following day.

Orders are typically processed for shipment in 3 to 5 business days.

If you would like to make a return, take a look at our policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at info@knottibynature.com

Return Policy

Knotti by Nature does not accept any returns on any hair products. 

Refunds

Refunds will not be issued on any Hair products purchased from our website.

Exchanges

In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email info@knottibynature.com within 30 days of receiving your item (no exchanges for hair products)  to begin the process.

Return Shipping

You are responsible for paying for the return shipping costs.

Final Sale Items

If the item is marked “final sale”, it does not qualify for a return and cannot be refunded.

Insurance

If you’re shipping an item over $75, consider purchasing shipping insurance to ensure it arrives. We can’t guarantee that we’ll receive your item.